Effective Date: February 11, 2025 At Thunderbolt, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us through our website. 1. Information We Collect We collect the following types of information: Personal Information: When you fill out a contact form, schedule an appointment, or inquire about our services, we may collect your name, email address, phone number, and vehicle information. Non-Personal Information: We may also collect information such as your IP address, browser type, operating system, and browsing behavior on our website for analytical purposes.
2. How We Use Your Information We use your information for the following purposes: To provide you with auto repair services and respond to your inquiries. To communicate with you regarding appointments, service updates, and promotions. To improve our website and services based on your feedback and browsing patterns.
3. Information Sharing and Disclosure We will not sell, rent, or share your personal information with third parties, except in the following cases: To service providers who help us operate our website and provide auto repair services (e.g., email platforms, payment processors). As required by law, such as to comply with a subpoena or other legal processes.
4. Cookies and Tracking Technologies Our website may use cookies to enhance your user experience. A cookie is a small file stored on your device that helps us understand how you use our website. You can control cookie settings through your browser settings, but disabling cookies may affect the functionality of the website. 5. Data Security We take reasonable measures to protect the personal information you provide, including using secure encryption methods and restricting access to authorized personnel only. However, no data transmission over the internet is completely secure, so we cannot guarantee absolute security. 6. Your Rights You have the right to: Access, update, or delete your personal information.
Opt-out of receiving promotional communications from us. Contact us if you have any questions or concerns about how we handle your information.
7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information. 8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about how we protect your information. 9. Contact Us If you have any questions about this Privacy Policy or our data practices, please contact us at:
- mike@tbolt.net
- 713.923.8888
- 6847 Harrisburg Blvd, Houston, TX 77011
